Automatic Data Collection

When you visit ChatMRO (the AI assistant for MRO-related queries and procurement), we may automatically collect certain information such as your domain name or IP address. This information may be anonymized and, in that case, it cannot be used to identify you personally. It does not include your name, contact details, or any other personally identifiable information.

This data helps us understand how visitors interact with our site—such as which pages are visited and how frequently—so we can enhance and optimize your user experience.

Use of Cookies and Tracking Technologies

We use various analytics and tracking technologies to collect this data, including cookies, analytics tags, media optimization tools, and web beacons.

Cookies Explained

Cookies are small text files stored on your device when you access our website. ChatMRO uses cookies for essential functionality and to better understand user activity and preferences.

There are two types of cookies we use:

• - Session Cookies: Temporary cookies that are deleted once you close your browser. These help with site navigation and performance during your visit.
• - Persistent Cookies: These remain on your device for a set duration or until manually deleted. They store preferences and usage data to improve future visits.

You can modify your browser settings to manage or disable cookies, but doing so may limit certain functionalities of the website.

Web Beacons

Some of our web pages may use web beacons (also called pixel tags or clear GIFs) to track website traffic and gather technical data like IP address, browser type, and page visit times. These beacons help us measure the effectiveness of online advertising and user engagement.

Third-Party Services

We employ third-party tools including Google Analytics, Yahoo, and others to gather traffic and behavior data. These services use cookies to collect and store information (including IP address) on servers, primarily located in the United States. The data is used for analytics, reporting, and site performance optimization.

Information We Collect

We may collect the following user-provided information:

• Name
• Contact details, including email address
• Demographic information (e.g., postcode, preferences)
• Other details relevant to customer feedback or promotions.

Use of Collected Information

Collected data is used for:

• Internal record-keeping
• Improving services and offerings
• Sending promotional emails (when consent is provided)
• Market research via email, phone, or mail
• Website personalization based on user interests

Security Measures

ChatMRO is committed to safeguarding your data. We employ physical, electronic, and managerial procedures to protect the information we collect online from unauthorized access or disclosure.

Cookies in Detail

Cookies help us tailor your browsing experience. They do not give us access to your device or any information you do not share with us. Traffic log cookies help us identify popular pages and improve navigation.

External Links

Our website may link to other sites. We do not control these sites and are not responsible for the protection of any information you provide while visiting them. Always review the privacy policy of external websites.

Managing Your Information

You can limit the collection or use of your personal data by:

• Opting out of marketing communications when filling out forms
• Contacting us to update or delete your preferences

We do not share your data with third parties without your consent unless required by law. You may also request a copy of the data we hold about you, subject to a small fee, by writing to us at our registered address.

To correct any inaccurate data, contact us at [email protected].

Policy Changes

Any future updates to this Cookies Policy will be posted on our website. Only data collected after changes are published will be subject to the new policy.