About First Voice
About First Voice
First Voice is a proprietary, patented product line owned by Think Safe, Inc., a company that has innovated and serviced the first aid and automated external defibrillator (AED) industry since its inception. Think Safe also owns the related Rescue Mate product division, giving it a combined portfolio spanning first aid, AED hardware, and emergency instruction tools.
The brand's patented First Voice Self-contained Emergency Treatment (SET) Responder Kit System and its Emergency Instruction Device (EID) earned the company a SAXCIES Best New Safety Product Award, recognizing innovation in how AED and first-aid equipment is packaged and deployed for untrained bystanders during an emergency. These kit systems are designed to guide a responder through treatment steps during high-stress situations.
Beyond hardware, First Voice supports AED programs through Think Safe's Compliance Management Software, First Voice Manager, which tracks when to replace AED pads and batteries and keeps customers current on AED and emergency preparedness regulations. The protocols built into this software are written by technical experts and conform to guidelines from the American Heart Association, American Red Cross, and other accredited training organizations.
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Frequently asked questions
What is the First Voice SET Responder Kit System?
The First Voice Self-contained Emergency Treatment (SET) Responder Kit System is a patented product that won a SAXCIES Best New Safety Product Award for how it packages first-aid and AED response tools for untrained bystanders. Tell us your facility type and we'll confirm which kit configuration fits.
Does First Voice offer AED compliance tracking software?
Yes, First Voice Manager is Think Safe's Compliance Management Software, which tracks when to replace AED pads and batteries and keeps customers updated on current AED regulations. Let us know how many AED units you manage and we'll confirm software options.
Are First Voice AED protocols aligned with major health organizations?
Yes, the protocols programmed into First Voice's software and devices are written by technical experts and conform to guidelines set by the American Heart Association, American Red Cross, and other accredited training organizations. This alignment helps facilities meet recognized emergency response standards.
What is the Emergency Instruction Device (EID)?
The EID is a patented Think Safe device designed to guide an untrained responder through emergency treatment steps, paired with the First Voice kit system. Tell us your intended deployment location and we'll confirm compatibility with your AED setup.
Is First Voice connected to any other product lines?
Yes, First Voice is one of two proprietary product line divisions owned by Think Safe, Inc., alongside the related Rescue Mate line. Both are part of Think Safe's broader first aid and AED program offerings.